Good communication skills.
Knowledge of Shell scripting – Linux (RHEL).
Understanding of business workflow.
Scheduling of batch processes in multiple Operating systems.
Receive and understand the client requests.
Process the requests as per requirements.
Understanding of Backup/Recovery processes and policies.
Monitoring input/output data.
Problem Solving, Escalation and Query Assignment.
Conduct troubleshooting as problems occur with hardware / software.
QA the output files as per client requirement.
Liaise with the client upon various requests.
Maintain Batch documentation including manuals and diagrams.
Create new procedures for Specific Batch Jobs.
Job scheduling (Control-M 9.00 or above).
Understanding of filesystems & communication protocols.
Redhat Certified
BMC Control-M Certified